Federal law (ADA) and California law (FEHA) both require employers to engage in an interactive process when an employee requests a reasonable accommodation. The protections are real, but the process is unfamiliar to most employees, the documentation requirements catch people off guard, and back-and-forth with HR can feel adversarial when it should not.
We are HR practitioners who have run this process from the employer side. We help you make a clear written request, prepare for the interactive process meeting, supply the right medical documentation, and respond if the first answer is no. Most accommodations that are denied at first move forward with a stronger request.